How to access our FTP to upload website?

Knowledgebase

Apex Solutions > Max Support™ - Apex Solutions > Knowledgebase

How to access our FTP to upload website?

Solution What is FTP?

The process by which files are transferred to the web server is called "FTP" (File Transfer Protocol). You have unlimited access to your account by FTP 24 hours a day using software File Zilla and WS_FTP.

* FTP Client Configuration
We recommend using CuteFTP, although you're free to use the FTP client of your choice. All FTP clients require the same 3 basic pieces of information in order to establish a connection. This information was provided to you in your account "welcome" e-mail.
FTP HostName: Generally, this is your domain name and/or IP number;

FTP Username: Often, but not always, your domain name without the TLD extension (e.g., if your domain name is fred.com, your username is probably fred.)

FTP Password: The password associated with your username.
Your login type should be normal, and the FTP port should be 21.

When you first connect via FTP, you will be in your account's home directory. All of your web files must be uploaded into your 'www' directory.

As soon as a file is uploaded to the web server, it is available for all to see. If, after uploading a file, you are still unable to see the updated file, you may need to hit your browser's Refresh button and/or delete your temporary internet files.

If you still find any issues please create a ticket on http://support.apexsol.com

Attachments:
ftp-1.gif
ftp-2.gif

Was this article helpful? yes / no

Article details

Article ID:	2
Category:	Knowledgebase
Date added:	28-02-2010 20:34:36
Views:	8
Rating (Votes):	(0)

<< Go back